Billing & Plans
Overview of ClinGEO pricing plans, subscription management, and billing questions.
Billing & Plans
The "Billing" section (/home/billing) lets you view your current plan, upgrade your subscription, and manage payment details.
Pricing plans
ClinGEO offers 4 plans:
Trial (Free)
A permanent free plan to explore the platform.
| Feature | Value |
|---|---|
| Projects | 1 |
| Services | 10 |
| Audit refresh | 1 per day |
| Auto-refresh | — |
| AI analysis | ✓ |
The Trial plan has no expiration — you can use it indefinitely.
Starter
For small clinics with basic needs.
| Feature | Value |
|---|---|
| Projects | 1 |
| Services | 50 |
| Audit refresh | 1 per day |
| Auto-refresh | ✓ (every 14 days) |
| AI analysis | ✓ |
Optimal
For actively growing clinics.
| Feature | Value |
|---|---|
| Projects | 3 |
| Services | 150 |
| Audit refresh | 10 per hour |
| Auto-refresh | ✓ (every 7 days) |
| AI analysis | ✓ |
Leader
For medical networks and agencies.
| Feature | Value |
|---|---|
| Projects | Unlimited |
| Services | Unlimited |
| Audit refresh | 10 per hour |
| Auto-refresh | ✓ (every 7 days) |
| AI analysis | ✓ |
Current plan and status
On the Billing page you can see:
- Current plan — plan name and its features
- Subscription status — active or expired
- Next billing date — or the end date of the current cycle
- Used resources — number of projects, services, remaining audits
Upgrading your subscription
Switching to a higher plan
- Go to Billing (
/home/billing) - Click "Upgrade plan" or "View plans"
- Select the desired plan
- Enter payment details (Visa/Mastercard card)
- Confirm payment
The upgrade takes effect immediately after successful payment.
Downgrading your plan
Switching to a lower plan takes effect after the end of your current paid cycle. Data and projects are preserved, but may be limited to the new plan's quotas.
Payment methods
ClinGEO accepts:
- Visa and Mastercard bank cards
- Payment is processed through a secure payment gateway
Payment details are stored only in the payment processor — ClinGEO does not store your card credentials.
Invoices and receipts
On the Billing page in the "Payment history" section you'll find:
- A list of all transactions
- The date and amount of each payment
- A button to download a PDF receipt
Cancelling your subscription
- Go to Billing
- Click "Cancel subscription"
- Confirm cancellation
After cancellation:
- The subscription remains active until the end of the paid period
- After expiration, your account automatically reverts to the Trial plan
- Project and audit data is preserved
Frequently asked questions
Is there a free trial for paid plans?
Yes, some plans may include a trial period. Check the pricing page clingeo.com/pricing for current offers and promotions.
What happens if I exceed the service limit?
Adding new services will be blocked until you upgrade your plan or delete existing services. Existing services and their data remain unchanged.
Can I get an invoice for accounting?
To receive an invoice, contact support with your organization's details.